The booking process

We have designed our online booking process to make it super easy for leaders to book camping, accommodation and equipment. Real time availability via a bookings calendar and the ability to book right away makes planning a camp a breeze! Here’s a walk through of the process:

Before making your booking…

If you are a Scout or a Guide group it is really important that you register an account/log in to access our discounted pricing. If you are using a recognised email account your membership profile is applied automatically but if you aren’t, this will need to be applied manually before you will receive a discount. You can check your account for memberships and see what discounts you will receive. If once you’ve registered you notice that you aren’t receiving a discount then, please let us know via this form so we can apply the correct membership profile. Only then will your discount be applied.

The Hideaway

  • Head on over to the Hideaway booking page
  • Scroll down to the calendar to see availability and select your dates
    • Dates which are grey indicate the campsite is closed.
    • Dates which are green indicate it is available.
    • Dates which are half red indicate partial availability.
    • Dates which are fully red indicate it is fully booked.
  • Click/tap the day to you would like to start the booking from.
  • Click/tap the day which you like your booking to end.
  • An approximate fee is calculated (please note this excludes any discounts these are applied once the booking has been added to the basket)
  • Let us know who the adult in charge will be, your approximate numbers, preferred check in and check out times.
  • Agree to the user agreement.
  • Add a badge to your order (optional but the young people and leaders love them!).
  • Click book now to add your booking to the cart.
  • Browse the site and add any other bookings or equipment to the cart prior to checking out.
  • When you are ready to check out, go your basket. If you are a Scout or Guide group your discount will be applied.
  • In the basket you can adjust the quantity of badges you need, when you are ready then click checkout.
  • In the checkout, add your contact details and billing address.
  • Review your order and select your payment method. N.B. for some payment methods there may be a small booking fee.
  • When you are ready, agree to the terms and conditions and click/tap place order (please wait for the page to load).
  • If you choose to pay by card or direct debit your booking will be confirmed immediately.
  • If you choose to pay by Bank Transfer or Cheque the confirmation screen will present you with payment instructions. Once we have received this, your order will be confirmed. A confirmation email and receipt will be sent to your email.
  • You can manage your bookings and view your orders from your account.
  • If you paid a deposit, the bookings manager will invoice you electronically for the balance at least a week prior to your stay to complete the booking.

Camping / The Laavu

  • Head on over to Campsite or Laavu booking page
  • Scroll down to the calendar to see availability and select your dates
    • Dates which are grey indicate the campsite is closed.
    • Dates which are green indicate it is available.
    • Dates which are half red indicate partial availability.
    • Dates which are fully red indicate it is fully booked.
  • Click/tap the day to you would like to start the booking from.
  • Click/tap the day which you like your booking to end.
  • An approximate fee is calculated (please note this excludes any discounts these are applied once the booking has been added to the basket)
  • Let us know who the adult in charge will be, your approximate numbers, preferred check in and check out times.
  • Let us know if you have a preferred pitch. (we cannot guarantee that this is what will be allocated to you)
  • Agree to the user agreement.
  • Add a badge to your order (optional but the young people and leaders love them!).
  • Select pay deposit of you are uncertain of your numbers. Select pay in full if you are certain of your numbers
  • Click book now to add your booking to the cart.
  • Browse the site and add any other bookings or equipment to the cart prior to checking out.
  • When you are ready to check out, go your basket. If you are a Scout or Guide group your discount will be applied.
  • In the basket you can adjust the quantity of badges you need, when you are ready then click checkout.
  • In the checkout, add your contact details and billing address.
  • Review your order and select your payment method. N.B. for some payment methods there may be a small booking fee.
  • When you are ready, agree to the terms and conditions and click/tap place order (please wait for the page to load).
  • If you choose to pay by card or direct debit your booking will be confirmed immediately.
  • If you choose to pay by Bank Transfer or Cheque the confirmation screen will present you with payment instructions. Once we have received this, your order will be confirmed. A confirmation email and receipt will be sent to your email.
  • You can manage your bookings and view your orders from your account.
  • If you gave us an approximate number of campers, please complete this form with exact numbers at least a week prior to your stay. The bookings manager will update your booking , then invoice you electronically for the balance.